Important Things to Try

Before you worry about bringing in your computer, keep these tips in mind to see if your computer may just be having a minor issue:

  • Try restarting your system. Some issues can be fixed easily with a computer restart
  • Make sure your cables are plugged in all the way. Can't tell you how many times we get those phone calls!
  • If you see an error code, write it down! We usually will know what an error code means and can help diagnose the problem faster.

Recommended Programs

These are some great programs we recommend for your system

Computer Issues?

We can fix that

Computer Allies offers a variety of services to help you get that computer running again. We provide Windows reinstallation, computer upgrades, virus removal, system diagnostics, and more.

Windows and Mac OS X Reinstallation

One of the quickest ways to fix the issues with your system is with a complete OS reinstall. We will back up your data from your system, reinstall the Windows or Mac operating system, and set up your computer for you. We will even install basic programs - such as Java, Adobe Reader, Google Chrome to name a few - to help you get the most out of your computer. Since we're an authroized AVG reseller, we can provide you some wonderful antivirus options as well.

Computer Upgrades

Is your system running slow? Are you looking to get some more performance out of your system? We can help you! We can help assist you when looking for a computer upgrade by finding you options for a CPU, motherboard, RAM or hard drive upgrade. We also carry some of the newest components and we can order them for you as well.

Virus Removal

Viruses are a part of modern day computing. If your system has been infiltrated by a virus, we can help you restore your computer to a safe condition. In some cases viruses corrupt the Windows operating system at a fundamental level. This requires us to format the hard drive, removing all data. We then reinstall Windows along with basic software. We can back up your personal data if we have to do this, and we will not do so without getting your permission. Please be clear about what data you need saved!

System Diagnostics

Computers crash and when they do, things go wrong. Not to worry! Bring the computer in to us and we can figure out if your system has a bad hard drive, bad motherboard, or some other kind of issue. We will also help you make the best decision when it comes to either replacing or fixing a broken computer.

Computer Help

Do you just need help when it comes to using your computer? We can help you learn how to use your computer for your needs. We offer in-store or on-site computer help. Also, we use a wonderful program called TeamViewer that allows us to remote connect to your system at home in case you would like phone consultation. Please note that TeamViewer and phone consultation can still be billable hours.

Standard Rates

In-store Service - $60/hr

Charged in 15 minute increments (i.e. 3.25 hours or 4.75 hours). Due to the large number of computer types and configurations, it is impossible for us to give time estimates on repairs. We repair every computer as it comes in as quickly and efficiently as we are able. This rate is applicable between 9am and 5pm, Monday thru Friday.

TeamViewer and Phone Service - $60/hr

Charged in 15 minute increments (i.e. 3.25 hours or 4.75 hours). Due to the large number of computer types and configurations, it is impossible for us to give time estimates on repairs. Sometimes, remote consultations may need to have the computer in-store to fix issues. Rate is applicable between 9am and 5pm, Monday thru Friday.

On-site Service - $80/hr

Charged in 15 minute increments. Some problems are impossible to fix on-site, and the machine may need to be fixed in-store. Billing includes travel time, and starts when our technicians leave the store. This rate is applicable between 9am and 5pm, Monday thru Friday. Please contact us for after-hours and weekend pricing.